FAQ

Frequently asked questions

How does the "Take First, Pay Later" Installment Plan work?


The installment plan allows customers to take their gold jewelry first, then pay us for 6 or 12 monthly installments after that. Online Purchase: You can reach out to us via Whatsapp (8222 7633), Facebook Messenger, or Instagram Message to indicate your interest, and our friendly sales associates will brief you on the application process. Once your application has been approved and you have selected your jewelry, the jewelry can be delivered to you within 1-2 days. Installment payments will begin the month after purchase. In-store Purchase: You can drop by our store during our opening hours to select your favourite jewelry pieces. You will then be able to bring the pieces home on the same day after approval from our store. Installment payments will begin the month after purchase.




What payment methods are accepted for monthly payments?


Customers can either come down to our store to pay Cash/Nets or transfer the monthly funds via Bank Transfer, Ibanking, or PayNow.




How long is the payment term?


We offer installment plans for 6 or 12 months.




What are the requirements for the Installment Plan?


You will need someone as your guarantor eg. sibling/spouse/parent You and your guarantor must be Singaporean, and above 21 years old
You or your guarantor must be a house owner
$50 first time processing fee (not required for subsequent installment recontracts)
Identification card and active Singpass account




What if I don't meet the requirements for the Installment Plan?


Don't worry, we still have other arrangements available! Please reach out to us via Whatsapp (8222 7633), Facebook Messenger, or Instagram Message, and we will be more than happy to work something out for you.